We all know what good customer service is and the dramatic effect that it has on one's perception of a company. I know from experience that it's very difficult to take a step back and look at one's own organisation and ask - 'Do we deliver a great customer service and do we do enough to engage our customers in the social environment that they operate in?'
Cambridge Strategy Centre is a business and brand consultancy. We believe there are just two sources of competitive differentiation for businesses: Courage and Imagination. Imagination to create new strategies and ideas. Courage to make them happen. These two values lie at the heart of everything we do.
Christian Scott — I've loved working with Paul and Sean for the last year, they provide exceptional advice, training and consultancy!