Convergys Customer Management Ltd

Time to get back to work. So far been here since aug and I have to say this place is amazing place to work. Easy. Nice co works and HR staff is extremely helpful.

It was a decent place to work until my last few months. Unfortunately, communication became nonexistent at the end and I often felt ridiculed and abused by my direct manager.

This company is racist. They had me take 2 tests, then scheduled me for an interview. The minute I walked in and they saw I was AFRICAN AMERICAN they said they had a hiring freeze. When I said since when, they replied since this morning. Now that I have read the other reviews I'm glad I dodged a bullet. I also contacted the attorney generals office in Arizona to file a civil rights claim. Go work at McDonalds you'll fare much better in my opinion. But I'm Black, what do I know?

Worked there for about three months. It was great at first. i was getting the hours plus overtime. they changed my schedule from 8-5 to 11-8 i liked it cause i didnt have to deal with traffic then 2 weeks later they changed my schedule again with out telling me until the last minute. it pissed me off cause they knew i like my schedule since i lived an hour away. well about the end of december they started letting people go cause they apparently lost a contract with one of the company's. i found out that they knew 2 weeks before letting people go with out telling anyone about it so people could at least start looking for another job. this company is a huge JOKE! the HR lady doesnt know shit about anything and wont do anything when your check was short but $300.00. I dont recommend anyone to work here at all.

This company is a JOKE! Please don't waste your time. They dont even pay minimum wage as a customer service rep; You'll make more flipping burgers without the stress! If they try to recruit you.my advice is to RUN!