Business Details
14 Years
experience
Your Trusted Branding & Marketing Partner in London
Established in 2012, RPM has emerged as a pioneering force in the experience economy, specialising in cultural connection, innovation, and retail strategy. Our agency collaborates with globally recognised brands to create purposeful experiences that align with modern consumer values. With a unique blend of start-up agility and corporate expertise, we deliver strategic solutions across branding, product innovation, and retail transformation.As a certified B Corp, we maintain rigorous standards for social and environmental responsibility, ensuring our work creates lasting positive impact. Our proprietary Rapid Innovation Model has driven successful projects for industry leaders like Diageo, Britvic, and Kellogg's across diverse markets from London to Lagos.
Services
Branding Strategy
Retail Innovation
Cultural Insight
Product Development
B Corp Consulting
Details
- Year established: 2012
Highlights and features
- We pioneered the Rapid Innovation Model for agile brand development
- Our team combines 20+ years of big-brand expertise with start-up dynamism
- B Corp certification demonstrates our commitment to ethical business practices
- Proven track record with global clients including Diageo and Kellogg's
- Cultural insight specialists operating across 40+ international markets
Associations and certifications
- B Corp
Services
Branding Strategy
We create compelling brand identities that resonate with modern consumers. Our strategic approach combines cultural insight with market analysis to develop authentic brand narratives. Clients benefit from enhanced market positioning and stronger emotional connections with their target audiences.
Retail Innovation
Our retail solutions transform customer experiences through innovative store concepts and omnichannel integration. We help brands adapt to evolving consumer behaviours with data-driven strategies that boost engagement and increase sales conversion in physical and digital spaces.
Cultural Insight
We provide deep cultural analysis to inform brand strategy and product development. Our research identifies emerging trends and consumer values across 40+ international markets, enabling brands to create relevant and impactful campaigns that drive meaningful engagement.
Product Development
Our Rapid Innovation Model accelerates product development cycles while maintaining commercial viability. We guide clients through concept testing, prototyping, and market launch, combining start-up agility with corporate expertise to deliver successful new offerings.
B Corp Consulting
As certified B Corp specialists, we help businesses achieve and maintain certification through sustainable practices. Our consulting covers environmental impact reduction, ethical supply chain management, and social responsibility initiatives that align with global standards.
People
Dom Robertson
Managing Director
With extensive experience in brand strategy, Dom leads RPM's mission to create positive business impact. He champions sustainable practices and drives innovation across global client projects.
Questions
What industries do you specialise in?
We work across consumer goods, retail, food & beverage, and lifestyle sectors with particular expertise in brand transformation and product innovation.
Are you B Corp certified?
Yes, we achieved B Corp certification in 2022, demonstrating our commitment to meeting high standards of social and environmental performance.
What is your Rapid Innovation Model?
Our proprietary approach combines start-up agility with corporate expertise to accelerate product development cycles while maintaining commercial viability for new offerings.
Do you work internationally?
Yes, we've delivered projects across 40+ markets including London, Lagos, and New York for global clients like Diageo and Britvic.
How do you measure success?
We track both commercial outcomes and social impact, using metrics that demonstrate value creation for clients while advancing sustainability goals.
What makes you different?
Our unique blend of cultural insight, innovation capability, and ethical business practices sets us apart as purpose-driven brand strategists.
Reviews (6)
Dreamers Reel
Feb 05, 2022
Report
I have never rented with this company but i don't believe its the worst since CLARK real estate sucks for communication and never sending out emails as they sat and only answering phones like their personal home ( when they feel like it) this company reno property management always answers my phone calls questions and detailed information on application i cant give 5 star due to me never expressing my rental experience so it would be a blind extra two stars without knowing good stuff
My Nunn
Jun 03, 2021
Report
Critical: Professionalism, Quality, Value They charged $155 to repair a "broken blind" upon move out so it was taken out of the deposit. Paid rent on time. Never had any issues up until returning the deposit.
Ekaterina Tsareva
Jun 23, 2020
Report
Just awful in literally every respect. They ordered repairs on my rental property and didn't even inform me because the amount was "below the threshold to contact the owner" and charged me for things that were the tenants' responsibility to maintain. It's now going to take me months to clean up the mess they've left from their "management". Everyone in that office is either rude or uncommunicative, but Mark LaBarber is the worst by far, and if Doug had any business sense, he would have fired him a long time ago.
Lauren Tran
May 22, 2020
Report
If I could give 0 starts, I would. Terrible management and no communication amongst anyone in the office. Casey was one the worst staff members to speak with because he told me conflicting information every single time I spoke to him. Mark LaBarber was so rude. He has poor communication skills and is never in the office to talk. I would call hoping to address issues with my roommates and he would get back to me days later. Take your money elsewhere. These people will nickel and dime you for literally anything.
Oscar Silva
Jun 13, 2019
Report
Absolutely most unprofessional property management place in Reno. Our property manager did not even answer our calls, as he did not want to "deal with us". Please go anywhere else, there's a reason these reviews are so low. I actually came back to write this review, as the impression was so horrible that I could not bring myself to ignore it. Mark should've just literally done his job. AVOID
Tracey Lake
Jan 18, 2013
Report
I have been a long distance property owner for 25 years and Tom Wood and Reno Property Management is by far the WORST property management firm I have ever dealt with. One staff member Mike never notified me of eviction and possible litigation regarding a tenant not to mention the loss of rent. They do nothing short of listing your property on Craig's list to get it rented and will not call you if there is no activity.
I was with them for over 10 years and the quality got so bad I had to leave (not to mention the lost revenue in rent from vacant houses) They treat me, the home owner as if I am bothering them when I call. Do your self a favor and get anyone else to manage your property.
I was with them for over 10 years and the quality got so bad I had to leave (not to mention the lost revenue in rent from vacant houses) They treat me, the home owner as if I am bothering them when I call. Do your self a favor and get anyone else to manage your property.
