Spotty Media is a UK hospitality marketing agency based in Durham. We specialise in work for restaurants, hotels, pubs, bars, venues, accommodation providers, food and drink brands, events, BIDs and destination organisations.Clients use Spotty Media for a defined project, a campaign or ongoing support. Depending on the brief, our work can bring together social media management, hospitality PR, content creation, photography, video, paid social advertising, email marketing, website development, event marketing and local visibility.
We begin by understanding the business, audience, commercial priority and customer journey. From there, we agree the useful channels, responsibilities, deliverables, approval process and review points. This keeps the activity connected to a clear brief rather than treating every platform or tactic as a separate task.
Established in 2016, Spotty Media supports hospitality organisations across the UK from its North East base. Our sector focus informs how we plan for launches, menus, rooms, events, seasonal demand and the decisions people make before they enquire, visit or book. Outcomes vary according to the offer, market, budget, implementation and measurement available, and are not guaranteed.
Served areas
- Durham, Sunderland, Newcastle, York, Cumbria, North East
Business details
- Year established: 2016
- Employees: 5
- Insured
Highlights and features
- UK hospitality marketing agency based in Durham
- Established in 2016
- Restaurant, hotel, bar, venue, accommodation and food and drink experience
- Project, campaign and ongoing support options
- Social media, PR, content, websites, email, paid social and local visibility
- Clear scope, responsibilities, approvals and review points
Payment methods
- Debit cards
- Bank transfers
Services
Spotty Media supports hospitality organisations with planned social media activity across the channels that suit the audience and brief. A project may include an audit, content themes, campaign planning, copy, photography, video, publishing, community management and paid social coordination. Deliverables and approvals are agreed in advance, with reporting matched to the available data. 
Our hospitality PR work can cover story development, press releases, media research, journalist outreach, launch support and coordination with partners or creators. Spotty Media draws on journalism and hospitality experience to shape useful angles and materials. Media interest and coverage depend on editorial decisions, so specific placements are not promised. 
Spotty Media plans and builds WordPress websites for restaurants, hotels, pubs, bars, venues and accommodation businesses. Work can include user journeys, site structure, copy planning, design, development, mobile testing, booking or enquiry integrations, analytics and launch support. Each project has an agreed scope, responsibilities and approval process. 
Spotty Media can plan and coordinate creator activity for hospitality businesses. Support can include identifying suitable creators, checking audience and location fit, briefing, scheduling visits, agreeing deliverables and usage rights, managing approvals and reviewing published content. Creator performance and campaign outcomes vary by brief and are not guaranteed.
People
Reviews (5)
Paul Howard
Jun 23, 2026
Our relationship with Spotty Media has grown into a genuine partnership over the last four years. What started with the creation of the Durham BID website, has evolved into a collaborative approach to marketing that has helped shape the way we promote Durham city centre.
The team doesn't just deliver creative ideas - they understand our objectives, challenge our thinking and bring fresh strategic insight to every project. From developing successful campaigns such as Durham Restaurant Week and Durham Independents to leading our social media activity. Spotty has consistently helped us connect businesses, residents and visitors in meaningful ways.
Their creativity and strategic thinking were instrumental in developing the Make it Durham campaign, creating a clear and ambitious brand that brings together our partners and businesses under one unified message. They understand the city, they understand our stakeholders and, most importantly, they understand how to create campaigns that people genuinely want to be part of.
Spotty Media has become an extension of our team, and their passion, professionalism and ability to deliver results make them an invaluable partner for Durham BID.
The team doesn't just deliver creative ideas - they understand our objectives, challenge our thinking and bring fresh strategic insight to every project. From developing successful campaigns such as Durham Restaurant Week and Durham Independents to leading our social media activity. Spotty has consistently helped us connect businesses, residents and visitors in meaningful ways.
Their creativity and strategic thinking were instrumental in developing the Make it Durham campaign, creating a clear and ambitious brand that brings together our partners and businesses under one unified message. They understand the city, they understand our stakeholders and, most importantly, they understand how to create campaigns that people genuinely want to be part of.
Spotty Media has become an extension of our team, and their passion, professionalism and ability to deliver results make them an invaluable partner for Durham BID.
Ryan McVay
Apr 13, 2025
Tim Allen
Mar 11, 2025
Valda & Paul Goodfellow
Feb 27, 2025
Tom & Laurissa Heywood
Feb 06, 2025